FAQ
What kind of product is KAIKO?
KAIKO is a functional food formulated with high-quality protein derived from silkworms. It is designed for people who wish to support their daily condition, beauty, and overall health.
How is KAIKO different from other protein products?
Unlike common whey or soy proteins, KAIKO uses protein derived from silkworms. It is characterized by its digestibility and unique amino acid profile.
Does it contain artificial sweeteners or preservatives?
No. KAIKO does not contain any artificial sweeteners or preservatives.
What is the recommended daily intake?
There is no strict daily limit. Please refer to the suggested serving size and adjust according to your lifestyle and needs.
When is the best time to take it?
Like other protein products, KAIKO can be consumed at times that suit your lifestyle, such as in the morning, after exercise, or before bedtime.
How long should I continue using it?
We recommend continuing for at least 1–2 months, depending on your lifestyle and goals.
Can it be used for beauty purposes?
Yes. Protein is an essential component of skin, hair, and nails, so KAIKO is also used by people who are conscious about beauty and self-care.
Do you recommend any supplements for dieting?
Supplements are intended to support nutrition. For weight management, we recommend maintaining a balanced diet and engaging in regular physical activity.
What payment methods are available?
We accept credit cards, Shop Pay, Apple Pay, Google Pay, PayNow, and other supported payment methods.
How long does delivery take after placing an order?
Orders are usually shipped within 3 business days.
Can I return or exchange a product?
Returns and exchanges are not accepted due to customer preference. Only defective products are eligible for replacement.
Can I change the subscription cycle?
Yes. You can change the subscription cycle at any time through your My Page account.
I have allergies. Is this product safe for me?
Because this product contains silkworm-derived ingredients, individuals with shellfish allergies (such as shrimp or crab) should consult a physician before use.
In addition, protein powder products contain milk and soy ingredients.
Can people undergoing diabetes treatment consume this product?
If you are currently taking medication, please consult your physician before use.
Can I consume this product during pregnancy or while breastfeeding?
Please consult your physician before use.
How can I contact customer support?
Please contact us via the inquiry form or email us at support@kaiko-tokyo.com
